Customer SolutionsShipping & Returns


How long will it take for my order to ship?

We process orders Monday through Friday during normal business hours. Once your order is confirmed, we will provide you with an estimated shipping date. Orders placed through the website will typically ship within two to three weeks. 

How long will it take for my order to arrive?

Delivery times depend on the shipping method and destination selected at checkout. If you choose ground shipping, it may take up to 5-10 business days to arrive, depending on a variety of factors such as location or weather. Expedited shipping options may be available during checkout for an additional charge. If you have a specific timeframe in which you need your order, please reach out to [email protected].

What are your shipping rates?

Shipping rates are calculated based on the individual order. For larger orders, shipping will be calculated by our customer solutions team. To request an estimate on a large order, please contact customer solutions at [email protected]

Can you ship internationally?

For international orders, please contact the customer solutions team at [email protected].

How do I track my order?

That’s easy! We’ll send you a tracking number shortly after we ship your package. Just follow the link in your email, locate it in your Order History, or enter the tracking number into the carrier’s website.

Can I ship my order to someone else?

Yes! You can ship orders to an address that’s different than your billing address. Just be sure to enter the correct shipping address during the checkout process.